For Members and Nonmembers
Q.1 What do I need to do to become a member?
Q.2 I'm having trouble uploading my photo. What should I do?
Q.3 When will my teaching profile be displayed to be viewed by students, and where?
Q.4 How do I contact students?
Q.5 Is my ID the same as my registered e-mail address?
Q.6 How do I enter the member's section?
Q.7 What should I do if I lose my password?
Q.8 I need to change my registered e-mail address to a new one. Also, I want to make some changes in my teaching profile. What should I do?
Q.9 What are the lesson fees?
Q.10 How do I get paid?
Q.11 I'm a member, but I don't want any more students for the time being. Should I delete my teaching profile?
Q.12 I'm leaving Japan, how can I end my membership?
Q.13 What should I do if I have another question?

For Members
Q.14 How do I increase the chance of students seeing my profile?
Q.15 I know many students have viewed my profile, but none of them have selected me as their teacher. What do you think seems to be the problem?
Q.16 How often should I update my profile?
Q.17 I deactivated my profile several days ago, but I still keep receiving emails from new students. Why?
Q.18 A student contacted me for a trial lesson, but I'm not currently looking for students. Should I reply to the student?


Q. 1 What do I need to do to become a member?
  Just fill out our simple registration form. You can also upload a photo to increase your chance of getting students, but bear in mind, this can also be done at any time after you register.
Q. 2 I'm having trouble uploading my photo. What should I do?
  If you can't upload your photo, email it to support@findstudents.net .
Make sure you include your registered email address (ID) so we know who it is from.
Q. 3 When will my teaching profile be displayed to be viewed by students, and where?
  Usually within 48 hours after your registration. You will also receive a confirmation e-mail once your teaching profile is online and ready to be viewed by students. If it is going to be delayed, the email message you will receive right after your registration tells you about it. Your teaching profile will be displayed on www.NativeSensei.com . It's going to be translated into Japanese, so you can only view it if your computer supports Japanese characters.
Q. 4 How do I contact students?
  Students look at your teaching profile and if they want your contact information, they submit a request to us and we send it to them. At the same time, you will receive an e-mail saying the student's name. If the student decides to provide you with their contact information, it will also be listed in the e-mail. In that case, feel free to contact them; otherwise, they will contact you.
Q. 5 Is my ID the same as my registered e-mail address?
  Yes, your e-mail address is used as your ID.
Q. 6 How do I enter the member's section?
  You can enter the member's section by clicking the ''Members'' button on the HomePage of FindStudents.net using your ID and password.
Q. 7 What should I do if I lose my password?
  You can easily get a new password. Just click here, enter your registered e-mail address in the textbox and click the submit button. Your new password will be sent to your e-mail account immediately.
Q. 8 I need to change my registered e-mail address to a new one. Also, I want to make some changes in my teaching profile. What should I do?
  Go to the member's section and you can update your teaching profile. You can change your registered e-mail address to a new one using the update form. Your teaching profile will be updated within 48 hours.
Q. 9 What are the lesson fees?
  You can choose your own lesson fees. Just choose the fees you want on the registration form. You can always change them on the teaching profile update page.
Q. 10 How do I get paid?
  Your students will pay you at the end of each lesson, unless an alternative payment arrangement is agreed upon by you and your student.
Q. 11 I'm a member, but I don't want any more students for the time being. Should I delete my teaching profile?
  You don't have to delete your teaching profile. You can temporarily deactivate your profile through the member's section at any time. Click on "Temporarily Deactivate Your Profile" on the top menu of the member page and follow the instructions. You can always reactivate your profile on the same page.
Q. 12 I'm leaving Japan, how can I end my membership?
  To permanently remove your teaching profile and end your membership, click on "Delete Your Profile" on the top menu of the member's section and follow the instructions. You are always welcome to come back and re-register.
Q. 13 What should I do if I have another question?
  If there is anything else we can help you with, please email us using the Contact Us form.


Q. 14 How do I increase the chance of students seeing my profile?
Do you have stations listed in the "Train Stations where you teach" field in your profile? A train station can be used by the prospective student as a search keyword (as well as a city/ward), so as long as a train line(s) run in your area, you should have train stations listed in the "Train Stations where you teach" field.
Q. 15 I know many students have viewed my profile, but none of them have selected me as their teacher. What do you think seems to be the problem?
Firstly, do you have your photo in your profile? If not, we suggest you have one. Knowing what you look like can help students lessen or eliminate the feelings of fear and nervousness and makes them feel more comfortable. Secondly, what is the private lesson fee in your profile? If you took a language lesson, how much would you be willing to pay? Most Japanese students are willing to pay around 3,000 yen for a one-hour private lesson.

Some useful statistics about students who have chosen teachers:

7.7% of students chose teachers who charge 2,000 yen per hour
21.8% of students chose teachers who charge 2,500 yen per hour.
53.8% of students chose teachers who charge 3,000 yen per hour.
7.7% of students chose teachers who charge 3,500 yen per hour.
10% of students chose teachers who charge 2000- or 3,500+ yen per hour.
Q. 16 How often should I update my profile?
As you may or may not know, the "UPDATED" icon is shown on your profile for 4 weeks after your profile is updated. We strongly recommend that you update your profile at least once a month, because each time you do so, the ''UPDATED'' icon will be displayed on your profile. This means that you are likely to get more students, as students prefer a teacher who has had recent activity in their account.
-------
You can enter the update page from our HomePage with your login ID (E-mail address) and password. If you forget your password, click here .
Q. 17 I deactivated my profile several days ago, but I still keep receiving emails from new students. Why?
At times, this may happen even a week or two after your profile was deactivated. This is because a student may ask for a teacher's contact information before the teacher has deactivated their profile. After the student has made the payment for the teacher's contact information, we email them the information, and they then contact the teacher. (As you may or may not know, our service is not free for students though it is free for teachers.)
Q. 18 A student contacted me for a trial lesson, but I'm not currently looking for students. Should I reply to the student?
First of all, if a student has emailed you and you are not looking to teach more students, please respond to their email and tell them so. Secondly, to prevent students from contacting you in the future, please go to the members' section and deactivate your profile.


Home